General topics
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What is Stribe?
Stribe is a service that enables websites, blogs, and advertisers to communicate and stay connected to their communities via a meta social network. Get Started - Join Now!
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What is the difference between Stribe and other social networking solutions like Facebook, Twitter and Ning?
Stribe's unique selling point its that it links websites together, thus creating communities centered on shared interests. You can think of it as a kind of "social web ring". What's more, Stribe integrates fully with Facebook and Twitter, bringing you all of the benefits from these social networks too.
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Why should I link my website to other websites?
Social networking creates many opportunities for both Internet users and websites, meaning that you can join a specific community to share your news and interact more with people and websites sharing the same interests.
Stribe enables your website to socialize with others, gets you more traffic, and provides your visitors with greater value by promoting your local activity in a shared environment. Get Started - Join Now!
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I already have a large audience. Can I benefit from linking to smaller websites?
Linking to many smaller websites which share the same interests will establish your position as a leader in the field, and with strengthen your brand across the Internet, attracting even more visitors from the long tail. To continue growing in today's interconnected social net, you simply cannot remain isolated.
And remember that you can still filter any conversation and website, so everything that appears on your Stribe in your website is completely under your control.
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How can I leverage my community?
By taking advantage of being involved in a community, you can share more content and invite other websites to join you.
Make sure, though, that you don't just try to promote your own brand or website. You should also help other people in the community by answering their questions, as well as welcoming new members and thanking those who contribute in meaningful. As a webmaster or community manager you can help to establish a strong and valued community based around shared interests.
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How does Stribe help my website to achieve greater visibility and generate more traffic?
By including Stribe in your web pages, you generate social activity from both yourself and your visitors. This includes news, comments and user-generated content, all of which are visible in the newsfeeds of all of the websites belonging to the same communities, with hard links to your web pages.
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How long does it take to join a community and make Stribe a part of my website?
It's very quick and easy to join a community and integrate Stribe into your web pages. No software installation or configuration is required. There are just three easy steps to take: create your profile, select your communities, and then add a single line of JavaScript code to your HTML pages. Get Started - Join Now!
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How many communities are there in the Stribe Community Network?
There are thousands of websites and communities available in Stribe, and this number is increasing every day. You can have a look at our communities' listings or create your own to promote around you.
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Can I control and moderate community activity on my website?
Yes, you can filter any website to prevent its activity from appearing in your Stribe newsfeed on your site. You can also moderate content and delegate moderation to users you choose.
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How does Stribe display social activity from other websites on my website / from my website on other websites?
You website is linked to other websites with which you share the same communities. All social activity is shared, which means that conversations can take place between community members in a seamless way and are displayed in the same content area, the Stribe newsfeed.
Activity coming from your, and any other, website is displayed with both a reference to the source and a clickable link.
Would you like to make your website activity more prominent when displayed on your own site? We are considering implementing this feature if the idea is popular. Let us know what you think in our community support space http://getsatisfaction.com/stribe.
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What is the signal over noise ratio with Stribe?
By linking websites together, the size of the community grows, which in turn its value thanks to the network effect. We implement selection algorithms based on social behaviors and metrics to ensure that the signal increases more quickly than the noise. This is still a work-in-progress, and your feedback and questions on http://getsatisfaction.com/stribe will be warmly welcomed.
We also see a very high signal over noise ratio when moderators (both community managers and webmasters) keep their communities focused and interact daily with their members.
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Can I create my own community for my website or my clients?
Yes, you can.
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Should I create a new community, or join an existing one?
It's up to your website and your goals. Launching a new community requires more visitors and takes more time because you have to invite websites to join you as well as animate social interactions. Nevertheless, you can create a new community for your own website, for your clients if you are an agency, or, indeed, for any other purpose... It's up to you!
What's more, if you don't find a community centered around your business or passion, then it's probably a good time to launch one to link to websites and people sharing the same interests! Do you have some exciting news, a new event or a special announcement to make? Just create your community.
Joining an existing community is easier and doesn't require as much time and energy as creating one. After you've found one you like, it's very easy to join and take part in the social activity.
Are you convinced? Let's join!
Terms of Use
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How much does it cost?
Stribe is free to use for websites and community owners. We provide Premium features for power users and businesses, which are available for a monthly subscription fee.
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Will the service remain free of charge?
Yes, a free version of Stribe will always be available. What's more, if you subscribed to a Premium offer, or tested it during a trial period, you can still choose to downgrade to the free version at any time.
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Is the Stribe service secure and safe to use?
We are very committed to providing a safe social experience for users, websites and businesses. We always apply the state-of-the-art, best practices of the current Web industry to ensure the confidentiality, integrity and availability of data flowing through our service.
We provide moderation and filtering tools to users, webmasters and community managers to enable them to enforce safe usage rules in their communities. Our terms of use forbid unsafe usage, we comply with legal requirements, and we are very reactive when it comes to helping and protecting our users.
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What data is public? What data is private?
The open nature of a service like that offered by Stribe and its partners in the social Web implies that the people who use them choose to share some data with others, sometimes publicly. Public information may also show up on search engine results. We do, however, strive to make sure that everyone clearly understands when the information they provide is public or private.
We offer both public (newsfeed) and private (chat, messaging) features. Website profiles, community profiles, and user profiles are public. Email addresses and passwords are private.
We pay special attention to the privacy policies and terms of use of the external services we integrate with, such as Facebook and Twitter. This ensures that we comply with the privacy settings of their users.
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Do you have a privacy policy?
Yes, our privacy policy is available.
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Do you provide an SLA (Service Level Agreement)?
Our goal is to keep a minimum level of service availability of 99.9%. We can provide this as a formal SLA to Premium customers under special conditions, with penalties which apply to us if we fail to match this level of availability each month. Premium customers can contact us to set up this contractual agreement.
Technical Questions
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How does Stribe integrate into my website (content integration, screen estate...)?
Stribe can be displayed in various locations on your web page: integrated like a widget inside a div element of your page, docked with notifications on the top-right or bottom-right, and/or fully opened by default on the right of the screen. You don't even need to modify your web pages' HTML code to change these settings; just add a single JavaScript code to your web pages and then select your preferred integration option in your website settings on stribe.com.
We understand that webpage integration and screen estate are critical issues, and it is our #1 priority to provide you with the very best integration solutions. So, please just let us know what you need on support@stribe.com and we will probably be able to provide it to you as a new setting for your website.
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How do you avoid increasing the loading time of web pages?
The Stribe JavaScript code that you include in your pages uses a two-step, asynchronous loading mechanism to ensure that your visitors' browsers can load all the assets and create the web page environment without waiting for Stribe to load. This way, you can safely include Stribe in your website while knowing that it will not have any impact on your web pages' initial loading time.
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Which browsers do you support?
We support all common browsers, including Firefox 3, Chrome, Safari 4, Opera 11 and Internet Explorer 6, 7 and 8 (yes, you read it right, even IE6!) with Flash Player 9 or 10.
- Does Stribe work well with mobile phones?
The Stribe.com website is compatible with mobile phone browsers (including those on the iPhone and Android). The Stribe application that you include in your website is currently compatible with mobile phones that supports Flash 9+, which is, or will very soon be, on all modern phones, including Android versions. We are also working on a non-Flash version which will enable Stribe to be displayed on iPhones.
