Help for Users and Webmasters

Do not hesitate to contact us if you don't find answers here.

"How to" for Webmasters

  • How to create a Stribe account

    It's very quick and easy to create an account and get Stribe for your website. No software installation and no special configurations are required. There are only 3 steps: create a profile, select your communities, and add a single line of JavaScript code to your HTML pages.

    Stribe is free to use for websites and community owners.

  • How and where to embed Stribe on your website

    Stribe can appear in various locations on your web page: integrated like a widget inside a div element of your page, docked with notifications on the top-right or bottom-right of the screen, and/or fully opened by default on the right of the screen. You don't even need to change your webpage HTML code to modify these settings. Just add a single JavaScript code to your web page and then select your preferred integration option in your website settings on stribe.com.

    The JavaScript code generated for your website has to be copied and pasted into the "header" of the template of your web page. Place the line of code at the end of your HEAD area, just before the closing </HEAD> tag.

    Note: this is the recommended location, since it uses asynchronous loading to speed up your page rendering. If you prefer, you can also put the line of JavaScript code at the end of your page, just before the closing </BODY> tag.

    We understand that web page integration and screen estate are critical issues, and it is our #1 priority to provide you with the best integration solutions that you can imagine. So, please just let us know what you need by emailing support@stribe.com and we will probably be able to provide it to you as a new setting for your website.

    See the tutorial for these platforms: Blogger, Wordpress, Typepad or something else.

  • How to customize how Stribe looks & feels

    You can easily configure the integration, colors, background image, and logo of your Stribe. Just log-in to stribe.com and click on the settings menu.

  • How to encourage visitors to join and participate in your community

    Set a positive example for your visitors, readers and fans and contribute to your Stribe. Post interesting news and valuable comments, follow your community activity daily and try to answer questions from your members.

    We advise you to send out a newsletter or an email or suggest that you write a post in your blog about the major news that your website is now "Stribed"! :)

    The next most important thing to do is to invite more websites to join this community. Socializing websites will provide you with more and more visibility and traffic!

    Indeed, your news and social activity will be visible throughout the community, and you will also benefit from having more relevant news to interest your visitors.

    What's more, your content will automatically be discovered through your RSS feed, and even older quality content will be presented periodically to be discussed by members of the community.

  • How to report a technical issue

    We are very sensitive to your requests and feedback. Feel free to send an email to support@stribe.com! When doing so, please refer to your operating system and browser version, and if possible attach a screenshot showing your issue so that we can clearly understand what is going on. We will help you as quickly as we can.

    Furthermore, we have implemented a feedback application to prioritize popular requests. Let us know what your needs are and provide ideas and feedback in our community support space http://getsatisfaction.com/stribe.

  • How to integrate Stribe into your Blogger blog

    Connect to your Blogger dashboard on http://www.blogger.com and click on the "Design" link or tab.
    You can then choose among two integration points to include Stribe in your TypePad blog: in your sidebar or as a standalone social bar.

    Integrate Stribe as a widget in your sidebar

    If you wish to use your Stribe community tool as a widget in your blog's sidebar, in the second-level top menu, select the "Page Elements" tab.
    Click on the "Add a Gadget" link located in the right sidebar, then select the "HTML/Javascript" gadget in the Basics gadgets list.
    Fill in a title for for widget (for instance "Stribe community"), then copy/paste the following HTML code into the "content" text area, and update it with the 7-digit API key that we provided to you once you created or joined a Stribe community (replace the string "PUT_YOUR_API_KEY_HERE" by your API key): 

    <div class="module-content" id="stribe_container" 
style="height:500px; width:100%; min-width:250px; max-width:500px"></div>
<script type="text/javascript" language="javascript" 
src="http://static.stribe.com/s.js?ckey=PUT_YOUR_API_KEY_HERE"></script>

    Then, click "Save".

    screen-help-blogger integration 2 small
    Click to enlarge

    Or, integrate Stribe as a social bar, docked at the top or bottom of the screen.

    If you wish to use your Stribe community tool as a standalone social bar on top of the screen, just follow these steps instead.

    In the second-level top menu, select the "Edit HTML" tab.
    You can then integrate Stribe as a social bar, docked at the top or bottom of the screen.

    Search for "/head" to identify the closing </head> tag in the HTML code. Then copy/paste the following JavaScript code in the text area, on a blank line just before the "</head>" tag.
    If you cannot find this tag, just copy/paste the JavaScript on a blank line somewhere in the text area: it should work everywhere, just make sure you add this line before the closing </html> tag.

    You need to copy the exact same JavaScript code that we provided to you when you created or joined a Stribe community (or just replace the string "PUT_YOUR_API_KEY_HERE" below with your API key):

    <script type="text/javascript" language="javascript" 
src="http://static.stribe.com/s.js?ckey=PUT_YOUR_API_KEY_HERE"></script>

    Then click on the "Save template" button.

    screen-help-blogger integration 1 small
    Click to enlarge
  • How to integrate Stribe into your TypePad blog

    Connect to your TypePad dashboard on http://www.typepad.com and click on the "Design" tab.
    Then, select the "Content" tab in the left menu.

    You can then choose among two integration points to include Stribe in your TypePad blog: in your sidebar or as a standalone social bar.

    * Integrate Stribe as a widget in your sidebar

    If you wish to use your Stribe community tool as a widget in your blog's sidebar, select the "Embed your own HTML" in the "All" categories section, then click on "Add this module".
    A popup appears to let you enter a name for this module (put "Stribe community" for instance") and an HTML code.
    Copy/paste the following HTML code into the "HTML" text area, and update it with the 7-digit API key that we provided to you once you created or joined a Stribe community (replace the string "PUT_YOUR_API_KEY_HERE" by your API key): 

    <h2 class="module-header">Community</h2>
<div class="module-content" id="stribe_container" 
style="height:500px; width:100%; min-width:250px; max-width:500px"></div>
<script type="text/javascript" language="javascript" 
src="http://static.stribe.com/s.js?ckey=PUT_YOUR_API_KEY_HERE"></script>

    Then, click "OK" and make sure you save your changes.

    screen-help-typepad integration 1 small
    Click to enlarge

    * Or, integrate Stribe as a social bar, docked at the top or bottom of the screen.

    If you wish to use your Stribe community tool as a standalone social bar on top of the screen, just follow these steps instead.
    Do you see the "Blog Footer" label next to a checkbox at the bottom of the page? There is a pen icon on the right of the screen, at the same level. Click on this icon to edit your footer.
    Then, select the "Advanced" radio button and copy/paste the following HTML code at the bottom of the text area, after any code that is already there. You need to copy the exact same JavaScript code that we provided to you when you created or joined a Stribe community (or just replace the string "PUT_YOUR_API_KEY_HERE" below with your API key):

    <script type="text/javascript" language="javascript" 
src="http://static.stribe.com/s.js?ckey=PUT_YOUR_API_KEY_HERE"></script>

    Click "OK" and make sure you save your changes.

    screen-help-typepad integration 2 small
    Click to enlarge
  • How to integrate Stribe into your Wordpress blog

    You're lucky! We developed a plug and play Wordpress plugin that enables you to install Stribe very easily.

    Connect to your Wordpress administration area on your blog, then go to the Plugins section and search for Stribe.
    Install the Stribe Community Network plugin from the wordpress.org official repository, and activate it.

    Then, click on the Settings menu on the left, to unveil the Stribe Community Network settings link. Click on it and fill in the 7-digit API key that we provided to you once you created or joined a Stribe community.

    screen-help-wordpress integration 1 small
    Click to enlarge

    Save your settings.
    Congrats, you're done!

    If you wish to use your Stribe community tool as a widget in your blog's sidebar, instead of displaying it in front of the screen, follow these additional instructions:
    - Click on the Appearance menu on the left, then on the Widgets sub-menu.
    - Drag and drop the Stribe Community Network widget to your side bar on the right.
    - Finally, configure your Stribe widget by filling in a name that will appear above it in the sidebar, and the height you would like to give to this widget.

    screen-help-wordpress integration 2 small
    Click to enlarge
  • How to integrate Stribe into any website or blog

    If you are using Wordpress, Blogger, or TypePad, you can check out our dedicated instructions.
    If not, or if you don't know which platform you are using, don't worry: it's still very quick and easy to add Stribe to your website!

    First thing it to edit the HTML code of the pages where you want Stribe to be displayed. We suggest to add the Stribe code in a shared template, like the header or footer of your site, to make sure your visitors can access your community on every page.
    You can usually edit your HTML pages online in your website administration interface, or by manually downloading and uploading the files from your webserver with an FTP client.
    If unsure, ask your website or blog hosting provider, or let us help you by emailing support@stribe.com!

    Once you are editing your HTML page, just copy/paste the following HTML code in your page. You need to copy the JavaScript code that we provided to you when you created or joined a Stribe community (or just replace the string "PUT_YOUR_API_KEY_HERE" below with your API key):

    <script type="text/javascript" language="javascript"
src="http://static.stribe.com/s.js?ckey=PUT_YOUR_API_KEY_HERE"></script>

    The common way of including Stribe is to edit the HTML code of the header of your website, and add the line of Javascript just before the closing </HEAD> tag.
    But the script will also work if you include it at any location before the closing </BODY&bt; tag.

    Congrats, you're done! After saving your page, you should now see Stribe show up in your site, as a standalone social bar on top of your pages.

    Stribe widget integration

    For advanced webmasters, if you wish to display your Stribe community tool as a widget in a dedicated DIV, for instance to include it in your blog's sidebar, add this code to your HTML pages at the location where you would like to embed Stribe:

    <div class="module-content" id="stribe_container" 
style="height:500px; width:100%; min-width:250px; max-width:500px"></div>

    You can tune the heigth and width parameter to match your needs.

  • By the way, don't forget!

    Before starting, define your community's purpose and audience: share these values with your community as much as possible.

    - Answer all questions daily

    - Help people

    - Be grateful

    - Identify and reward active users, not just the top contributors

    - Promote your community as much as you can

    - Reach out to other communities and blogs with topics similar to yours - without spamming

top

"How to" for End Users

  • How to login

    It's very easy to join and participate in a Stribe community. You just write a text and when it's validated, we will invite you to create an account by signing in using your usual service: just enter your Facebook or Twitter login/password and let's go! Chat, share, send private messages and query an entire community.

  • How to open Stribe

    There are different kinds of Stribe widgets. The default version is a side bar and has two statuses: docked or opened.

    When Stribe is docked, you see a small toolbar on the top/right or bottom/right of your screen. There are a number of different icons on it which provide you with information about the social activity of the community, such as the number of new messages and a log-in button to sign-in. If you already have a Stribe user account, you are recognized automatically and you can enjoy Stribe directly. If you want to open Stribe, just click on the toolbar or the notification window just below it.

  • How to share information on your Facebook or Twitter account

    When you leave a message in the Stribe newsfeed, you can share it with your friends and followers on Twitter or Facebook. It's very easy. Just tick the Facebook (or Twitter) icon and the message will be visible on your wall or in your Twitter activity.

  • How to post a message, reply to someone and say that you like it

    There is a space in which to "say something" to all the members of your community. People can ask questions, give their opinions, or just share a link.

    To answer someone, click on his or her message and a box will appear to let you write your comment.

    It's the same if you want to say that you like, or don't like, a message.

    What's more, you will always receive notification by email to let you know if someone has answered a question you posed.

  • How to edit your profile

    Editing your profile is very simple. Click on the "profile" module on the top menu and tell people who you are, where you are from, and what you are looking for. You can also manage your communities, notifications and password in this module.

    If you use Facebook or Twitter Connect to log-in to Stribe, your public profile will automatically be uploaded from these platforms.

  • How to chat & send private messages

    First of all, there is nothing to download. It's very easy and simply to have a private chat with any member of the community: click on his name, look at his profile and send him an Instant Message or a Webmail.

top